At all times, Aero-Sense® endeavours to act in compliance with the General Data Protection Regulation of 27 April 2016.
Collection of data
As part of our service delivery and activities, we collect and process the identity and contact details of our clients, their staff, employees, appointees and other useful contact persons.
Data of suppliers and sub-contractors
We collect and process the identity and contact details of our suppliers and sub-contractors, as well as any (sub)sub-contractor(s), their staff, employees, appointees and other useful contact persons.
We also process personal data of other parties, such as potential new customers/prospects, useful contacts within our sector, network contact details, expert contact details, etc. The legal basis is our legitimate interest or in some cases the performance of an agreement.
Types of personal data
Aero-Sense® collects data in order to enable us to effectively conduct our business operations and to provide you with the best experience of our services. Through your interaction with us, Aero-Sense® may collect personal data. This is information that identifies a person or relates to an identifiable individual. Personal data may include, but are not limited to, the following:
- (First) name/ surname
- E-mail address
- Telephone number - mobile phone number
- Delivery and invoicing address
- Payment details
- Fax number
- Voluntarily submitted personal data
Manner of personal data collection
In amongst other sources, these data are collected from the data entered:
- In the contact form
- When creating an account
- When submitting a request for a quote
- When placing an order (via the webshop or otherwise)
- General communications with Aero-Sense® (e.g. by telephone)
- Other voluntary submission of data
- When subscribing to the newsletter
In amongst other things, Aero-Sense® collects and processes personal data for the following purposes:
- The performance of the agreement with the parties / conducting our business activities
- Customer management / management of suppliers/sub-contractors / order management (follow-up/sending out quotes, follow-up of orders/deliveries, follow-up of solvency, inclusion in ERP tool)
- Keeping the accounts
- Direct marketing activities such as sending out promotional or commercial information/public relations
- Answering questions via the contact form
Legal basis/bases of processing
The legal grounds for processing are as follows: (1) consent, (2) necessity for the performance of the contract, (3) the necessity to fulfil legal and regulatory obligations and (4) the necessity to defend our legitimate interests.
Insofar as the processing of the personal data takes place pursuant to consent, in all cases the customer has the right to withdraw any consent previously given.
Disclosure to third parties
If this is necessary to achieve the purposes set out (as well as where we are under legal obligation to do so), the aforesaid personal data will be shared with other party/ies, as well as between the Aero-Sense®-controlled affiliates and entities.
Aero-Sense® offers assurances that these recipients will put in place the appropriate technical and organisational measures to protect the personal data.
Data retention period
Aero-Sense® retains personal data for as long as necessary to deliver the products and to fulfil the transactions requested by you, or for other essential purposes, such as complying with our legal obligations, resolving disputes and enforcing our agreements.
Right of access, rectification, erasure, restriction, objection and portability of personal data
In accordance with and subject to the terms of Belgian privacy laws and regulations and the provisions of the General Data Protection Regulation, please be informed that you have the following rights.
At all times, the data subject has the right to access his personal data, to correct / have them rectified if they are inaccurate or incomplete, to have them erased, have their processing restricted and object to the processing of personal data concerning him/her.
Moreover, the data subject has the right to obtain a copy (in a structured, commonly used and machine-readable format) of his personal data and to have the personal data transmitted to another company.
In order to exercise the above rights, data subjects are invited to:
- Adjust the settings of their (customer) account themselves; and/or
- Send an e-mail to email@example.com ;
Data subjects have the right to object, free of charge, to all processing of their personal data for the purposes of direct marketing.
Data subjects have the right to file a complaint with the Commission for the Protection of Privacy (Commissie voor de Bescherming van de Persoonlijke Levenssfeer) Drukpersstraat 35, 1000 Brussels - firstname.lastname@example.org).
The use of "cookies”
Based on the IP addresses which Google collects, we may in some cases see which organisation or company has visited our website. To this end, we use the Leadfeeder tool. We use this information for prospecting purposes. These data are stored on Leadfeeder's servers, but are not transmitted to third parties.